1.  What is the amount required for a deposit on hired items? A deposit of £120.00, by either cash or cheque is required to secure the date of your special occasion or event.  However, if you book us three weeks before your special occasion or event, we can only accept cash. The deposit is non refundable and will be deducted from the total balance.

2. Do you charge a payment deposit to cover any losses or damages within the rental period? Yes, as well as the non-refundable deposit of £120.00, we also require a refundable payment deposit of £50.00 to cover any losses or damages at the time of booking. This payment will be refunded dependent on any losses or damages to our chair covers, organza sashes, organza table overlays and organza tulle. In the unlikely event of damage or loss, you will be charged £10.00 per chair cover, £2.00 per organza sash, £8 per organza table overlay and £6 per organza tulle rented. If our rented items are not lost or damaged, we will refund the full £50.00.

3.  Do you charge a delivery, set up and pick up after the night has ended fee? It is free dependent on location, only if renting our chair covers.

4.  What are your chair covers made from? Our chair covers are made from high quality 100% polyester.  Our covers are white and our colour sashes are made from crystal organza.

5.  How long before our special occasion or event begins do you arrive to set up? We will arrive at your venue or home in the morning to set up and when your special occasion or event has ended, we will collect them at the end of the night or the next day at the mutual times agreed so you can relax with ease.

6.  Can I change the quantity of chair covers that I have ordered? Yes, as long as it is up to two weeks prior to your special occasion or event just before paying off your outstanding balance.

7.  When is my outstanding balance required? Your outstanding balance in cleared funds is required no less than two weeks prior to delivery.  If payment is not received within these terms, it will be assumed that our service is no longer required and a cancellation fee of 50% of the order value will become due and one week to the event, a cancellation fee of 100% of the order value will become due.

8. What happens if you have never worked with my chosen venue? If we have never worked with your chosen venue, we will contact them on your behalf to discuss your requirements.

9. I want to make a booking, what do I do next? Contact us either by telephone or email so we can check that the date you require is available and ask us any questions. We then arrange a time to meet so you can see our chair covers and colour organza sashes and ask us any questions you want to know and go ahead with the booking if you decide to.